We’re excited to share a recent enhancement to the 43Leads hosted web forms platform. Now 43Leads offers native support for photos and videos taken in real time on the iPhone.
This platform extension has been rolled out and is available to all accounts. That means users can take a video or capture a photo on their phone at the moment when the website form asks for it, making the user experience seamless and easy.
Why Is Media Uploading an Important Feature for Website Forms?
Many small businesses benefit from allowing users to upload files, like resumes and other documents. That’s not new. But in recent years, it’s become more common to ask users to upload a photo or video as well. Small businesses can leverage media technologies to gather more information from prospective clients, or to provide better customer support. For example, a plumber may benefit from seeing a photo of a broken sink. That may aid his ability to estimate the job and gather supplies before going onsite. What about virtual tours and video walkthroughs? An interior designer benefits from a quick walk-around of the living room to see what they are getting into.
Being able to upload photos is even more common. Some medical services companies want to see a quick selfie before you come into the office. They can often pre-diagnose a medical issue or in some cases redirect you to a specialist who can better serve you. Hosted contact forms with media upload capabilities are convenient for the business and the client, and now with the ability to grab real-time media from the iPhone, they’ve gotten even easier.